Category: Social Media

This category has 177 posts

Vanity Bait: Remembering The “Social” In Social Media

The concept of being social and engaging communities has been around a lot longer than “social media.” Today I was hooked by a vanity bait mechanism I helped create more than 15 years ago, in my role of Creative Director of a CBS affiliate station in Duluth. Imagine my surprise to see my daughter on […]

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#IUBB & The Incredible Phenomena Of Crowdsourced Play By Play

IU basketball fans must be among the most engaged on earth. Just watch Twitter. Last week Indiana University’s Hoosier Nation was totally screaming, abuzz at IU’s stunning upset of (previously) #1 Kentucky.  I saw some retweets among my community that highlighted an incredible reality: These days sports fans don’t just yell at the players in […]

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Community Management Clinic! Celia Cohn Doing Outreach Right At #SMX

Sometimes it takes a grownup, in physical life, to remind us the basics of online community management. Celia Cohn was handling Ambassador duties at the front entrance of the Westin™ Kierland Resort, the official #SMX Social Scottsdale hotel. Her job is to greet guests in the hotel lobby, guide, engage and support. She greeted me […]