Category: Reputation Management

This category has 16 posts

36 Reputation Monitoring Feeds You Can’t Afford to Ignore has been the reputation monitoring rage for years now.  Most companies seem to feel safe under the Google alert notification blanket. It’s true that Google alerts keep reputation managers apprised of a lot of content, conversations, news, media, etc… However, Google alerts alone are far from a complete picture of what’s going on out […]

By 8 Comments

Ten Terrific Takes On Twitter Etiquette

Whether you’re talking about sex, singing, or social media, it’s a fact of life: people don’t like to hear they’re “doing it wrong.” But when it comes to tweeting– a communal activity that’s constantly expanding in both significance and scope– how can you define what’s right?  Everyone and their mother has an opinion about what […]

By 6 Comments

Reputation Management & Expunging Bad Results

The old reputation management adage is “want to know how to get 2, 2, 1 & 2389 blog links this week?” The answer (of course) is to accidentally injure people with your product.  Trust us, getting the ensuing horrible results pushed off search engine results pages (SERPs) will be much tougher than […]

By 1 Comment

Reputation Management Crises? 8 Crucial Priorities

photo credit: Ok, so the proverbial cow-flap has hit the golden fan. Page 1 of Google-unpersonalized now sports damning rhetoric about you for searches related to brand and product categories. It could cost tens of millions in reputation damage. Take a deep breath, gather wits, drink some decaf’ and ride into town,  let’s get […]

By 4 Comments

Reputation Management & Swimming With Sharks

The Brand & Reputation Management session at SES New York 2009 took a deep dive into the ORM abyss. Coming from both legal & search marketing perspectives, the panel answered questions crucial to any business including:

By 1 Comment

How to Build a Reputation Monitoring Dashboard

An essential aspect of any reputation management job, is monitoring the never-ending flow of  content germane to our client. Most often the keyword monitoring “Big List” includes brand, products, C-level executive names, intent phrases and competitors’ keyword permutations. This post is a guerrilla tutorial for building a totally free reputation monitoring dashboard, suitable for personal/corporate […]

By 51 Comments

Reputation Crises Management: 8 SEO Triage Tips

The “please can you help us” cold calls we receive from distraught business are increasing in frequency and frightfully similar. The frustrated caller explains that some former employee, customer or other provocateur has published damaging editorial content which indexes prominently in Google for direct brand and other important keyword searches. The results can be disastrous, […]

By 7 Comments