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Category Community Manager

The Social Media Community Manager’s Facebook, Twitter, & Google+ Wish List

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The life of the community manager is fraught with intrigue and excitement. You never know what those frisky social citizens are going to come up with next, whether it’s a simple product/service question or a scathing rant about why Brand XYZ sucks at life and should be sent to the guillotine. That’s what keeps our… Read More

Community Manager  /  Social Media

#OMG aimClear to Write Next Gen Social Media Community Manager’s Book

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You heard it here first! aimClear is proud to announce a NEW book deal with publishing powerhouse, Wiley Publishing. Our very own Marty Weintraub and Lauren Litwinka will be tackling the social media community manager’s role, providing top-shelf tactics, brand-boosting social strategies, cutting-edge downloadable templates, and oh so much more. Marty and Lauren are excited to be… Read More

aimClear  /  Community Manager

Community Manager Confessions: Why I’m Terrified Of Plasma Screen TVs (Or, How High-5s Saved My Sanity)

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Gather round, boys and girls, it’s time for another installment of Community Manager Confessions. If you’re unfamiliar with this social-media-secret-spilling series, it’s because we just created it today. Before we begin, let’s take a moment to exchange a high five with one another. Yes, high fives. Remember those? You know, you put your hand up – yep,… Read More

Community Manager

The Analyst’s Guide to Teaching Data Driven Community MGMT @ #eMetrics

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Like it or not, analysts are essential participants in the advancement of any social media program. In Facebook, large amounts of actionable engagement data has been made available to page owners and it is crucial they leverage this data to advise and measure social KPIs. Guess what, analysts? with your awesome data measuring chops, it… Read More

Community Manager  /  eMetrics

Community Management Clinic! Celia Cohn Doing Outreach Right At #SMX

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Sometimes it takes a grownup, in physical life, to remind us the basics of online community management. Celia Cohn was handling Ambassador duties at the front entrance of the Westin™ Kierland Resort, the official #SMX Social Scottsdale hotel. Her job is to greet guests in the hotel lobby, guide, engage and support. She greeted me… Read More

Community Manager  /  SMX  /  Social Media