Archive for November, 2009

Dear Facebook Ads, Customer Support Sucks

Posted by Marty Weintraub on November 19th 2009 in Paid Marketing | 12 comments

facebookads4
Dear Facebook Ads,
Thank you for the amazing new Ad Platform. It’s groundbreaking,  heart-pounding, a lot like Google’s Content Network and with even more intriguing targeting options on the grid.  It’s been a love affair for aimClear, starting in the academic lead generation sector years ago when ‘Ads first launched. I’m sorry to say that Facebook’s inability to grow customer service at the same prodigal rate is extremely disappointing. Read the rest of this entry »

A Guerrilla Account Manager’s Field Guide: Part 1

Posted by Marty Weintraub on November 14th 2009 in Business | 5 comments

account-manager-picture
Whatever business you’re in, dealing with customers is where earth moving boots crunch deep gravel roads. Part of my job is training marketers committed to becoming self-contained entrepreneurs over the long haul. Relatively early in their development we start them interacting directly with name-brand clients, to our mind a necessary step for building “complete” marketers.

At morning meetings we discuss each other’s jobs, progress, ongoing client dynamics, priorities, coordinate production and critique correspondences.  We focus on leadership, being nimble and doing whatever it takes for success. A lot of mutual teaching and learning happens in these shredding sessions. This post is part one of a three-part series to share what we’ve learned and offer our view of account management best practices. We’ll continue with Part 2 and conclude with Part three, which will offer insight for dealing with difficult clients. Read the rest of this entry »

PubCon & Las Vegas, Faces, Places & Lobster Tails

Posted by Marty Weintraub on November 12th 2009 in Seminars | 1 comment

roomsigns

PubCon is a whirling dervish, a collage of kindred spirits, sites, sounds, intensive learning and hyper-techno-geeks. All of this is hyperbolic stew mashed up with a healthy heaping of Las Vegas kitsch & killer eats.  Here are some snapshots to capture a portion of the frenetic ultra-vibe. Read the rest of this entry »

I Wanna’ Freaking Dance! PubCon 2009 Day 1

Posted by Marty Weintraub on November 10th 2009 in Uncategorized | 1 comment

vegas

Ah PubCon, jewel of the Nevada desert.  The sun has barely risen here but I’ve been up for hours working,  thinking, tripping about the amazingly massive search marketing day aheadRead the rest of this entry »

The “Complete Marketer” Search Agency Model

Posted by Marty Weintraub on November 4th 2009 in Advertising Agency | 3 comments

complete-marketer
Creative Commons License photo credit: craigCloutier\

Most larger Internet marketing agencies and in-house shops are configured as departments of specialists. It’s no wonder! In today’s complicated world PPC, ORM, social media, link building, affiliate networks, analytics, content creation, video, public relations, SEO, vendor and account management (whew) all require experienced and nuanced practitioners. Read the rest of this entry »